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Walk-in iPhone repair · Downtown Toronto

iPhone Screen Repair in Toronto

Cracked or broken iPhone screen? Bring it to our walk-in shop at 777 Bay St. in downtown Toronto. We replace iPhone screens, batteries and back glass in-store — for iPhone models old and new.

In-store repairs Walk-ins welcome 777 Bay St, concourse level

Cracked iPhone screen? Here's what to do next

A cracked iPhone screen is one of the most common phone problems there is — one drop onto concrete, one knock against a table edge, and the glass is spider-webbed. The good news is that a cracked screen is also one of the most straightforward repairs a shop can do. In almost every case, the phone itself is fine underneath; only the display assembly needs to be replaced.

If your screen just cracked, a few simple steps protect you until you get it fixed. Stop using the phone with bare fingers over sharp cracks — cracked glass can cut you, and tiny shards can work loose. If the touch screen still works, back up your iPhone to iCloud or a computer right away, while everything still responds. Avoid pressing hard on the cracked area, and keep the phone dry: cracks break the water resistance the phone had when it left the factory, so rain or a spilled drink can now reach the inside.

Then bring it to a repair shop rather than living with it. Cracks spread. Every flex of the phone, every time it goes in and out of a pocket, extends the fractures a little further. What starts as a corner crack can become a full-screen shatter within weeks, and once the damage reaches the touch layer or the display underneath, the repair gets more complicated. Fixing it early keeps the job simple.

Common iPhone screen problems we fix

Not every screen problem looks like a dramatic shatter. These are the iPhone display issues we see most often at our downtown Toronto shop:

Cracked or shattered glass

The classic. The glass is broken but the picture and touch may still work. This is the simplest screen repair — the display assembly is replaced as one unit.

Touch not responding, or dead spots

Parts of the screen ignore your taps, or the whole touch layer stops working even though the picture looks fine. This usually means the digitizer layer inside the display is damaged, and a screen replacement resolves it.

Lines, flickering, or discoloured patches

Vertical lines, a flickering image, or green, purple or black blotches point to damage in the display panel itself — often from a hard impact or pressure. The screen needs to be replaced.

Black screen, but the phone is on

You can hear calls and notifications, but nothing shows. Sometimes this is a failed display; sometimes it is a deeper board-level issue. We check it in the store and tell you honestly which one it is before any work starts.

Screen lifting away from the frame

If the screen is separating from the body of the phone, the battery underneath may be swelling — stop charging it and bring it in promptly. We check this carefully because a swollen battery needs different handling than a screen job.

How iPhone screen repair works at our shop

All repairs are done in-store at our 777 Bay St. shop — we don't offer remote support or phone unlocking. Here is exactly what happens when you bring in a cracked iPhone:

  1. Walk in or text first. No appointment is needed. If you text us your iPhone model beforehand at (647) 326-3848, we can confirm the right part before you arrive.
  2. We check the phone with you. We look at the damage, test the touch response, and check for anything beyond the screen — frame bends, camera issues, or battery swelling. You get a clear quote before we touch a screwdriver.
  3. The screen is replaced. Your iPhone is opened, the damaged display assembly is removed, and the replacement screen is fitted and secured. Your data stays on the phone — a screen swap does not touch your storage.
  4. We test everything before you leave. Touch response across the whole screen, display brightness and colour, front camera and sensors, and the earpiece. You check it too, in your own hands, before you pay.

iPhone back glass repair

A shattered back is more than cosmetic — sharp glass edges are unpleasant to hold, and cracks let dust and moisture toward the wireless charging coil and internal parts. iPhone back glass repair — done with our laser machine, the same day. The laser separates the broken glass from the frame precisely, so the replacement back sits flush and the phone looks and feels right again. If your iPhone's back is cracked, text us the model and we will give you a quote.

What affects the price of an iPhone screen repair

There is no single price for "an iPhone screen" because the cost depends on a few real factors:

  • Your iPhone model and generation. Newer models use more advanced displays (OLED versus LCD), and their replacement parts cost more than those for older models.
  • The part option you choose. We carry different part options depending on your model and budget. Ask in the store and we will explain the differences plainly — brightness, colour accuracy, touch feel — so you can choose what fits you.
  • Extra damage beyond the screen. A bent frame, a damaged front camera, or a swollen battery found during the check can change the scope of the job. We always flag this before starting, never after.

Because of these variables, we quote every job individually. Text us your iPhone model and what is wrong at (647) 326-3848 and we will give you a quote — no obligation, and no surprises when you arrive.

What affects how long the repair takes

How long your repair takes depends on your iPhone model, whether the right part is on hand, and whether the check turns up anything beyond the screen. A straightforward screen swap on a common model is a quick bench job; a less common model or extra damage takes longer. We would rather give you an honest estimate than a rushed promise, so call or text (647) 326-3848 before you come in and we will tell you what to expect for your specific phone.

What to bring for your iPhone repair

  • Your iPhone — obviously — plus its case if you use one, so we can check the fit afterward.
  • Your passcode. We need to get past the lock screen to test touch, cameras and sensors after the repair. You can change it back the moment you leave.
  • A recent backup, if you can. Screen work does not touch your data, but a fresh iCloud or computer backup before any repair is simply good practice.
  • Your charger if you have any charging complaints alongside the screen damage — it helps us rule out cable problems on the spot.

Why fix your iPhone screen in-store in downtown Toronto

Mail-in repair means days without your phone and trusting a courier with your personal device. A walk-in shop means you hand your iPhone to a real person, watch the quote happen in front of you, and leave with the phone in your pocket. Our shop is at 777 Bay St. on the concourse level, next to Dollarama — easy to reach from anywhere downtown, whether you work nearby, live in the area, or are just passing through College Park.

Good to know: every repair happens at our counter, in front of you. If a shop ever asks you to mail your phone away for a simple screen job, or offers to fix it "remotely," walk away — screens are physical parts and can only be replaced in person.
More than screens

Other iPhone repairs we handle

Screens are our most common job, but far from the only one.

iPhone Battery Replacement

Phone dying by lunchtime, shutting off in the cold, or stuck at a percentage? A fresh battery brings it back.

Back Glass Replacement

Shattered back glass removed with our laser machine and replaced, so your iPhone looks new again.

Charging Port & More

Charging issues, cameras, speakers, microphones and buttons — if it is an iPhone hardware problem, bring it in.

Cracked iPhone? Get a quote in one text.

Tell us your iPhone model and what is wrong. We will reply with a quote and let you know the part is ready before you come down to 777 Bay St.

Common questions

iPhone screen repair questions, answered.

Quick answers about iPhone screen and back glass repair in downtown Toronto.

How much does iPhone screen repair cost in Toronto?
It depends on your exact iPhone model and the part your phone needs. Text us your model at (647) 326-3848 and we will give you a quote before you come in.
How long does an iPhone screen repair take?
Timing depends on your iPhone model, whether the part is in stock, and whether there is any extra damage beyond the screen. Call or text for an honest estimate before you visit.
Do you fix cracked iPhone back glass?
Yes. We replace shattered iPhone back glass in-store using our laser machine. Text us your iPhone model for a quote.
Will I lose my photos and data during a screen repair?
A screen replacement does not touch your storage, so your photos, apps and files stay on the phone. Even so, we always recommend backing up to iCloud or a computer before any repair, just in case.
What kind of replacement screens do you use?
We carry different part options depending on your iPhone model and budget. Ask in the store and we will explain the differences plainly so you can choose what fits you.
My iPhone screen is cracked but still works. Should I still get it fixed?
Yes, it is worth fixing sooner rather than later. Cracks spread over time, let in dust and moisture, and sharp edges can cut your fingers. A small crack today often becomes a bigger problem later.
Do you repair other iPhone problems besides screens?
Yes. We also handle iPhone battery replacement, back glass, charging port issues, cameras, speakers and microphones. Bring the phone in or text us the symptoms.
Do I need an appointment for iPhone screen repair?
No appointment is needed. We are a walk-in shop at 777 Bay St. in downtown Toronto. Texting your iPhone model ahead of time helps us confirm the part, but you can also just walk in.
Where is your iPhone repair shop located?
College Park Wireless is at 777 Bay St., Toronto, ON M5G 2R3, on the concourse level next to Dollarama. Hours: Mon–Wed & Fri 10am–8pm, Thu 10am–8:30pm, Sat 10am–7pm, Sun 12pm–7pm.
Do you buy old or broken iPhones?
Yes. We buy, sell and trade used phones, tablets and laptops at our 777 Bay St. shop. Learn how selling works or text us your model and condition.
Find us

Visit the downtown shop.

College Park Wireless
777 Bay St., Toronto, ON M5G 2R3
Concourse level, next to Dollarama

Questions before you come? Call or text (647) 326-3848.

Monday – Wednesday & Friday10:00am – 8:00pm
Thursday10:00am – 8:30pm
Saturday10:00am – 7:00pm
Sunday12:00pm – 7:00pm
Text us Call now